Phase 01
2026
Governance & control
The governance structure required for responsible AI adoption inside the platform.
- AI Governance Charter
- AI Steering Committee
- Use Case Register
- Acceptable Use Rules
- Vendor Due Diligence
- Human Oversight
Roadmap · 2026–2028
A phased approach to responsible AI.
We build capability in a controlled sequence: governance, then knowledge, then intelligence, then customer experience. Each phase is a precondition for the next.
- Phase 02
2026
Knowledge foundation & data architecture
Information organised into controlled data zones and structured repositories.
- Data Classification
- Access Groups
- Source Ownership
- AI Eligibility Rules
- Leakage Testing
- Knowledge Storage
- Phase 03
2026–2027
Veetso Brain deployment
The platform's intelligence layer goes live. Staff query internal knowledge and use AI-assisted drafting under the same controls.
- Internal knowledge search
- Source-linked answers
- AI-assisted drafting
- Controlled synthesis
- Role-aware responses
- Phase 04
2027
Operational & management AI
Intelligence embedded in compliance, operations, and reporting workflows.
- Compliance support
- Customer file review
- Alert triage
- Reconciliation
- Management reporting
- Task visibility
- Phase 05
2027–2028
Customer product AI
Customer-facing intelligence covering conversational onboarding, payment help, and financial insight.
- Conversational onboarding
- AI-assisted payments
- Customer support
- Spending insights
- Financial planning
- Smart journeys
FAQ
Questions about the roadmap.
Why this order? Why not ship customer-facing AI first?
Retrofitting controls onto a live system means asking already-busy teams to rewrite working code while the system keeps running. Governance built up front sets the controls schema (use-case register, data classification, audit log) that every later component plugs into. Built afterwards, it is reconstruction work under enforcement pressure. We sequence in the order regulators prefer.
How long does each phase take?
Phase 1 (governance) and Phase 2 (knowledge foundation) ran across 2026. Phase 3 (Veetso Brain deployment) runs across 2026–2027. Phase 4 (operational and management AI) is scheduled for 2027. Phase 5 (customer product AI) is reserved for 2027–2028. Each phase is a precondition for the next.
Can I see what is in production today?
Internal knowledge intelligence for the compliance team is in alpha. AI-assisted KYC file review is scheduled for beta in Q3 2026. Customer-facing surfaces are reserved for 2027. Talk to us if you want a current-state walkthrough under NDA.
What happens when the roadmap changes?
We re-publish. Material changes (new phase, scope reduction, timeline shift) are dated in the page footer. The audit log records the change and the steering committee's rationale. Customers and partners are notified through the channel we already use to contact them.
Get in touch
Talk to our team.
We aim to respond within 24 hours. Partners, regulators, and prospective colleagues use the same address.
Emailinfo@veetso.com
Headquarters
1 Canada Square
Canary Wharf, London · UK
Operating presence
- London · United Kingdom
- Toronto · Canada
- San Francisco · United States
- Amsterdam · Netherlands