Words we use, and what they mean.
The canonical definitions of the Veetso brand vocabulary and the broader AI-finance terms the platform is built on. Each entry is a standalone paragraph, the kind a reader (or a search engine, or an AI assistant) can quote without losing the meaning.
Veetso
Also: veetso. · Veetso brand
The brand name of the AI-enabled financial platform operated by VEETSO LIMITED.
- Veetso is the brand name of the AI-enabled financial platform operated by VEETSO LIMITED. The wordmark is lowercase: veetso. The only official domain is veetso.com. Veetso is not a bank or a deposit-taking institution; where regulated banking, payment, or e-money services are made available, they are provided in partnership with licensed institutions under the framework that applies in each jurisdiction.
Veetso Limited
Also: VEETSO LIMITED · Veetso Ltd
The UK company that owns the Veetso brand and operates veetso.com.
- Veetso Limited (legal name VEETSO LIMITED, also written as Veetso Ltd) is a private company limited by shares registered in England and Wales as company number 16062618. Incorporated 5 November 2024. Registered office: 1 Canada Square, Canary Wharf, London E14 5AA. The full corporate record is publicly verifiable on the UK Companies House register.
Veetso Group
The operating name for the combined offices of VEETSO LIMITED across four cities.
- Veetso Group is the internal operating name for the combined offices of VEETSO LIMITED across London (HQ and registered office), Toronto, San Francisco, and Amsterdam. The Group is not a separate legal entity. All UK operations, regulatory engagement, payroll, and the Veetso brand are owned by VEETSO LIMITED, company number 16062618.
Veetso Brain
The platform's internal intelligence layer. Approved sources in, attributed answers out.
- Veetso Brain is the institutional intelligence layer at the centre of the Veetso platform. It runs in two clearly-separated modes: internal knowledge intelligence (source-linked answers retrieved from approved internal documents) and external drafting (AI-assisted drafting using broader model knowledge, with a named human reviewer accountable for every output). Every answer carries a citation; every action writes to a hash-chained audit log.
AI-enabled financial platform
A financial technology platform with AI governed and embedded across every workflow, not bolted on after launch.
- An AI-enabled financial platform is a financial technology platform whose accounts, payments, cards, and compliance workflows are governed before AI is introduced and run on a single intelligence layer once it is. The pattern is the opposite of retrofitting: governance, then knowledge architecture, then the intelligence layer, then the customer-facing surfaces. Veetso is built on this sequence.
Source attribution
The discipline of attaching, to every AI answer, a citation back to the document, the revision, and the paragraph it came from.
- Source attribution is the practice of making every AI-generated answer carry a verifiable link back to the document, the revision, and the paragraph that produced it. At Veetso it is a default on every internal Brain answer: the user sees the citation inline, the reviewer sees it in the audit log, and a regulator who asks sees the same chain. The mechanism is grounded retrieval rather than freeform model output.
AI use-case register
Also: AI inventory · AI use case register
A list of every place AI does work inside an organisation, with one entry per use case.
- An AI use-case register is a controlled list of every workflow where AI does work. Each entry records a stable identifier, a named owner, the data the model sees, the decision authority (always a named human role), the vendor and model version, the gates the use case has cleared, a risk rating, and an effective and review date. The register is the index for the rest of the AI controls system.
Hash-chained audit log
Also: AI audit trail · AI decision log
An append-only log where each entry's hash is computed over its contents plus the previous entry's hash, so tampering is visible by inspection.
- A hash-chained audit log is an append-only record where each entry's cryptographic hash is computed over its own contents plus the hash of the previous entry. Modifying any historical entry invalidates every entry after it, so tampering becomes visible by inspection rather than requiring an audit. At Veetso the chain records every AI-assisted action: query, source match, gate check, draft, approval. A regulator can verify the chain end to end.
The six gates
Also: Veetso AI gates · AI workflow gates
The six controls every AI workflow at Veetso must clear before it touches a regulated process.
- The six gates are: use-case registration, data classification, access scoping, source attribution, human oversight, and vendor due diligence. Every AI workflow at Veetso must clear all six before it is allowed near a regulated process. Each gate is documented, owned by a named person, and verifiable from the audit log. None is optional. The full design note explains why each gate exists and how it is kept cheap enough to clear in a day.
Responsible AI in banking
Also: Responsible AI in finance · Responsible AI framework
A set of controls, not a values statement, that every AI workflow inside a regulated financial institution must clear before it touches a regulated process.
- Responsible AI in banking is the discipline of building, registering, and operating AI workflows under explicit controls rather than under a values statement. In practice it means a governance charter, a use-case register, acceptable-use rules, data classification, source attribution, human oversight, vendor due diligence, and an audit trail. The work is procedural, repeatable, and verifiable by an auditor.
Internal knowledge intelligence
Also: Brain internal mode
The Brain mode that answers from approved internal documents only, with a citation on every claim.
- Internal knowledge intelligence is the Brain mode that retrieves answers from approved internal documents: policies, procedures, manuals, agreements, board materials, operating guidance. Every claim is attributed back to the document, the revision, and the paragraph. The model does not invent; it retrieves, summarises, and cites. Role-aware permissions honour the underlying system access controls.
External drafting
Also: Brain drafting mode
The Brain mode that produces AI-assisted drafts using broader model knowledge, marked as drafts and reviewed by a named human before they leave the system.
- External drafting is the Brain mode for AI-assisted drafting (policies, regulatory responses, business plans, board materials, compliance frameworks). Outputs are produced from broader model knowledge rather than internal sources, are explicitly marked as drafts, and never leave the system without a named human reviewer approving them. The reviewer's identity is recorded in the audit log alongside the prompt, the model version, and the output.
Human oversight
The rule that AI accelerates the work of staff but does not own decisions humans are accountable for.
- Human oversight is the rule that AI accelerates the work of staff, compliance officers, and operators but does not own decisions that humans are accountable for. Every regulated action at Veetso is approved by a named human reviewer whose identity appears in the customer file and the audit log. The oversight model is documented, owner-named, and verifiable rather than implicit.
AI governance
The system of charters, registers, rules, and committees that decides what AI is allowed to do inside an organisation, before it does it.
- AI governance is the standing apparatus that decides, in advance, what AI is allowed to do inside an organisation: a governance charter, a steering committee with documented authority, a use-case register, acceptable-use rules, vendor due diligence, and human-oversight rules. At Veetso governance precedes deployment. No model is connected to a workflow before its use case is registered, its data classified, and its oversight rules written.
The terms above sit inside a broader posture.
The Insights series carries the long-form thinking behind each of these definitions. The Veetso Limited page carries the legal anchor.